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          Driving Excellence      Apprenticeships, ADR, CPC Transport Management, Driver CPC, LGV/PCV Driver Training                     028 9082 5653   

          Course Registration & Fees

          Taxi Periodic Training(EasyTPT) - Customer Service and Passenger Assistance



          Course Duration: 7 Hours

          Price:   £35  per person

          This is an online course that requires video conferencing capability through a computer, tablet or smartphone

          Candidate(s) MUST photograph or scan both parts of driving licence and send to [email protected] in advance of the course

          Course contents:

          Legal requirements regarding the transport of passengers for hire and reward.

          • Driver Licencing

          • Use of Seatbelts

          • Customer Service Principles

          • Barriers to Good Service

          • Dealing with enquiries

          • Passenger Transport and Vulnerable Road Users

          • Equality Legislation Overview

          • Disability Awareness

          • Providing Assistance for Passengers with additional needs

          • Transporting wheelchair users

          • Emergency procedures for people with disabilities.

          Name, Address, Telephone Number, Email Address, Date of Birth, Driving Licence Number, Taxi Licence Number. Email driving licence to address above

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